Should I charge extra for weekends and holidays?

by Nicole Gagnon

Uber has surge pricing. Hotels and flights get more expensive around the holidays. It's not a surprise that many pet care businesses charge a premium on weekends and holidays, and well... why shouldn't you?! When services are in higher demand or when you're giving up precious me time to watch a pup so that your client can be sipping pina coladas in Aruba, you and your team deserve a little extra. So, if you're not already, this is definitely something that you should consider.

If you do have weekend or holiday surcharges in your pricing, you're in luck. PetPocketbook makes it easy to charge a little extra on weekends and holidays while ensuring transparency with your clients.

Introducing automated weekend and holiday surcharges

Once you’ve set up what you’d like to charge, we’ll let your clients know when a surcharges applies in the booking process and automatically add your custom surcharge to appointments you complete on weekends and/or holidays that you’ve selected.

So, how does it work? Head over to your category settings in your PetPocketbook account to add or edit your policies and fees. Toggle on weekend and/or holiday surcharges and tell us how much extra you’d like to charge — you’ll be able to choose between a fixed amount per visit or a percentage of the service cost. For weekend surcharges, just let us know which days you consider to be the weekend. For holidays, choose from our list of preset holidays and tack on any days before or after the holiday when you’d like a surcharge to apply.

Now, when pet parents select a weekend or holiday when requesting services with you, they’ll see an alert letting them know that a surcharge will apply.

Before submitting their request, pet parents can see a clear breakdown of any surcharges that apply to the requested services. That way, there are no surprises!

With Memorial Day coming up, it’s a great opportunity to set up your weekend and holiday policies and fees, if you haven’t done so already!

Not using PetPocketbook yet? Schedule a demo to get started!


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