Going beyond dog walking with Will from Tiburon Dog Butler

by Josh Mendelsohn in December 17th, 2020

If you live in or around Tiburon, California and are looking for a dog butler, luckily you won’t have to settle for a statue of a dog holding a tray and wearing a tuxedo. Instead, you need to talk to Will Lane, founder of Tiburon Dog Butler.  ?  ?

Will and his team of seven (plus his two Brussell Griffons, Lula and Pancho, who love to chaperone) serve approximately 180 clients weekly with a focus on pack walking and hiking. And each outing is specifically designed to meet the needs of both pets and their parents by incorporating designated times for the endorphin-releasing things dogs love like sniffing and marking, while making sure that they get their heart rate up enough to bring tired pups home at the end of the day.

But it’s everything else they provide that makes them a true “Dog Butler.” Whether it’s a trip to the groomer, boarding, taking a pet for a routine vet visit, or being flexible enough to handle an unexpectedly needed potty break, they go above and beyond to make their regulars happy.

“We wanted to be a high-end butler service for our clients, helping them with any dog-related needs that we can. We have connections with a groomer we trust, a great database of trainers, other vetted boarders who can handle overflow, behaviorists, etc. Where a lot of other companies do one thing or another, we wanted to have a smaller pool of clients but provide a wider variety of services.” 

To provide this high-end experience, Will needs to stay organized. And with PetPocketbook, his days of trying to manage multiple, always-changing spreadsheets are over. 

“The whole process of scheduling and then appointments automatically going into an invoice saves me a massive amount of time. And with managing my staff, we’re no longer having to always call up and text with changes, they know to just refresh the page to see their schedule and whatever info they need to go through their day.”

Perhaps we’re the ones who should be wearing tuxedos and holding a tray. For now, we’re just happy we can deliver the level of service that meets the Tiburon Dog Butler standards!


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