When you're ready to get started, we'll migrate your existing client data into your new PetPocketbook account and schedule an onboarding session to walk through how everything works. Your 30-day free trial won't start until the day of your onboarding session.
Absolutely! We'll walk you through everything you need to know as you get started via an interactive video chat and be there for you every step of the way.
Not at all! We'll work together to figure out the easiest way to get your client information to us, and we'll take care of getting it into your PetPocketbook account.
Yes! Our pricing is not tiered by staff or clients. It's just $25/month no matter how many staff or clients you have.
We have good news for you! You do not have to pay fees to offer your clients the option of paying you online through PetPocketbook.
You can accept payments by credit card, debit card, and/or bank transfer all through PetPocketbook. Payments by Venmo, PayPal, cash, check, etc. can still be tracked manually in our app so that you can keep all your payment information in one place.
We partner with Stripe to handle any payment information entered through our platform as well as process payments online. Instacart, Lyft, and OpenTable are just a few brands that you might know that also entrust Stripe with their clients' financial information for online payments.
PetPocketbook will automatically add a 5% service fee on top of each payment when your clients check out online so that you get paid the full amount for the services you delivered. This fee allows PetPocketbook to cover not only your processing costs but also fees associated with any refunds, disputes, and/or chargebacks. Payments collected outside of PetPocketbook are not subject to service fees.