Simple, affordable & predictable pricing

$25 per month


 
 

 
 

Pricing & Onboarding FAQ

 
  • How does the 30-day free trial work?

    When you're ready to get started, we'll migrate your existing client data into your new PetPocketbook account and schedule an onboarding session to walk through how everything works. Your 30-day free trial won't start until the day of your onboarding session. No credit card required, and you can cancel at any time.

  • Will you teach me how to use PetPocketbook?

    Absolutely! We'll walk you through everything you need to know as you get started via an interactive video chat and be there for you every step of the way.

  • Do I have to enter all of my client information myself?

    Not at all! We'll work together to figure out the easiest way to get your client information to us, and we'll take care of getting it into your PetPocketbook account.

  • Does $25/month really cover all of my staff and clients?

    Yes! Our pricing is not tiered by staff or clients. It's just $25/month no matter how many staff or clients you have.

  • No processing fees? Is that real?

    We have good news for you! You do not have to pay fees to offer your clients the option of paying you online through PetPocketbook.

    You can accept payments by credit card, debit card, and/or bank transfer all through PetPocketbook. Pet parents pay a 5% service fee when they check out through our platform so that you get paid the full amount for the services you delivered. This fee allows PetPocketbook to not only cover your processing fees for client payments but also help keep our monthly subscription low.

    With our paid tier, you can continue to accept payments by Venmo, PayPal, cash, check, etc. and track these manually in our app so that you can keep all your payment information in one place. Payments collected outside of PetPocketbook are not subject to service fees.

 

*Pet parents pay a 5% service fee when they check out through PetPocketbook. This allows us to keep the lights on and cover all fees associated with your online transactions so you never have to pay processing fees. You can choose to absorb a portion or all of our service fee by capping what your clients pay. We're always happy to run a complimentary payment analysis to help you decide if a cap makes sense and if so where it should be set at.

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